Quick Answers
Frequently Asked Questions
Everything you need to know about Certified Appliance Repair
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Common questions
Frequently Asked Questions
How much does a service call cost?
Our service call fee is $89.95. This fee is waived completely if you proceed with the repair. You only pay the flat repair rate — no hidden charges for parts and labor breakdowns.
Do you charge by the hour or a flat rate?
We charge flat-rate pricing only. Before any repair begins, we give you the total cost upfront. No surprises, no hourly billing, no separate charges for parts and labor.
What payment methods do you accept?
We accept all major credit and debit cards. A processing fee may apply. Payment is collected at the time of service.
What areas do you serve?
We serve homeowners throughout Macomb County and Oakland County, Michigan — including Clinton Township, Shelby Township, Sterling Heights, Harrison Township, Utica, New Baltimore, Chesterfield, Troy, Royal Oak, Birmingham, Bloomfield Hills, Rochester Hills, Huntington Woods, Berkley, and surrounding areas.
How quickly can you come out?
We offer prompt service and aim to schedule appointments as quickly as possible. Book online to see available times — you can often get an appointment within 1–2 business days. We operate Monday through Friday, 8:00 AM – 6:00 PM.
Can I book online?
Describe the item or answer the question so that site visitors who are interested get more information. You can emphasize this text with bullets, italics or bold, and add links.What appliances do you repair?
We repair refrigerators, washers, dryers, and ovens/ranges/stoves. We service most major brands including Whirlpool, Maytag, Samsung, LG, Amana, GE, Frigidaire, Bosch, KitchenAid, and Kenmore.
Do your repairs come with a warranty?
Yes. All repairs are backed by our 90-Day Parts & Labor Warranty. If the same issue returns within 90 days of the repair, we come back at no additional charge.
What if my appliance can't be repaired?
If we diagnose your appliance and determine it's not worth repairing, you'll only owe the $89.95 service call fee. We'll give you an honest assessment so you can make the best decision for your home and budget.
Are your technicians certified?
Yes. Certified Appliance Repair has been locally owned and operated since 2007. Our technicians are experienced, background-checked, and trained on all major appliance brands.
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